Tile is not waterproof. Grout is not waterproof. What keeps water inside a shower is the layer underneath, and once tile is set, nobody sees that layer again for the life of the bathroom. It is the single most consequential invisible step in the room, and it is exactly where a job gets rushed when someone is behind on a schedule and the finished product will look identical either way.
Failures here do not announce themselves. Water gets past the tile at a corner, a curb, or a niche, travels down inside the wall, and shows up somewhere else entirely much later: a stain on the ceiling below, a baseboard that will not stay put, a patch of floor that flexes underfoot. By the time it is visible, the fix is not regrouting. It is taking the tile off and finding out how far the water went.
Tile work is driven by labor more than by material, and labor tracks complexity. Square footage matters, but so does tile size, since small formats mean far more joints and far more time on the wall. Patterns, borders, niches, benches, and curbless entries all slow a setter down. Waterproofing adds material and hours that produce nothing you can photograph, which is why it is the first thing quietly trimmed out of a low bid. When two quotes are far apart, ask each contractor to describe how they waterproof the corners, the curb, and the drain, and listen for whether they have a method or an improvisation.
No. Waterproofing only works as a continuous layer behind the tile, tied into the pan and bonded to the drain. Anything applied over finished tile is a surface treatment, not a system, and it does nothing about water already moving behind the wall. If the wet area is failing, that tile comes off.
Not necessarily, but it is a signal worth following. Inside corners are supposed to be caulked rather than grouted, because they move, so grout there cracks by design. What matters is whether water has been getting past it, which shows up as hollow-sounding tile, staining below, or a floor that feels soft.
Treat both as maintenance rather than permanent finishes. Caulk at corners and the wall-to-floor joint wears out and gets replaced periodically, and grout can be cleaned, sealed where appropriate, and spot-repaired. Doing that upkeep is normal. Having to redo the same spot over and over is a symptom of something behind it.
Yes, because it is permanent the moment the mortar cures. Where the first full tile lands determines where the cut pieces end up, how the pattern meets a niche, and whether a thin sliver sits at eye level. Layout is worth a slow conversation and a dry run on the floor before anything gets set.
Down to studs and subfloor, then back up in the right order. This is the version where demo tells you things: soft plywood at the toilet flange, galvanized supply lines, a vent fan that never moved much air.
Learn more →The most common request we hear, and rarely as simple as pulling a tub out. The drain sits in a different place, the curb and pan have to be built, and the walls behind them get rebuilt too.
Learn more →Some of this is a swap: same footprint, same rough plumbing, new fixture. Some of it moves pipe inside a wall or under the floor, which is a different job with a different level of disruption.
Learn more →Curbless entries, blocking in the walls for grab bars, room to turn around, and a shower you can walk into. Easier to plan while the walls are open than to retrofit after something changes in your household.
Learn more →Which bathroom it is, and whether anything needs to move. That is enough to begin.